Medical Director Services

Medical management requires us to ensure our members’ care is never compromised. ICM’s Medical Director Services are provided as an adjunct to every one of our programs, demonstrating our commitment to your care. We take our role in your health seriously to ensure the care proposed to you is appropriate, timely, and covered by the plan we are working for.

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Medical Director Services by ICM

ICM’s Chief Medical Officer is a board-certified internal medicine physician and a Fellow of the American College of Physicians (ACP). A Fellow of the ACP (FACP) is a physician who has been recognized by other physicians for excellence and skill in medical practice, teaching, or research.

An asset to us all, Dr. Murrish objectively determines medical necessity on complicated cases, provides clinical oversight for our organization, and clinical support to our clients. Frequently assisting with plan language development and overseeing all of ICM’s clinical policies and procedures, this oversight ensures that our clients and their members receive clinically sound, consistent determinations backed by evidence-based medicine.

While ICM’s Chief Medical Officer conducts medical necessity reviews, ICM also contracts with several URAC accredited Independent Review Organizations (IROs) which offer access to hundreds of actively practicing specialty reviewers. As a result, any services denied for medical necessity have been reviewed by at least one physician before any determination is issued.

The Benefits of ICM’s Medical Director Services

For Patients

Confidence that approved services have been determined to be medically necessary, potentially eliminating unnecessary procedures.
Knowledge that the services will be coverable under the plan, saving you both money and stress.
Avoidance of unnecessary services, potentially avoiding excessive radiation exposure or invasive procedures that aren’t needed.
Assurance that decisions about care are based on quality, evidence-based medicine.

For Clients

Chief Medical Officer to ensure services are medically necessary, which is required for payment under the plan.
No conflicts of interest, so you obtain an unbiased review of services and their medical necessity.
Experienced professional assistance with plan design and plan language discussions.

Why Choose Innovative Care Management?

At ICM, we do healthcare differently. Our top priority has always been to give our patients and clients the best quality care at an affordable price because we believe every single member we work with deserves nothing less. Our compassionate care and non-adversarial approach are why we retain more than 97% of our client base every year.

If you’re looking for medical management services for your health plan, you want to know you can trust your provider. ICM has been a reliable and independent organization for over 30 years now, doing our best to sincerely help each and every client. To find out how we can be of service to you, reach out today to speak with an ICM team member.

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