ICM’s mission is to provide the highest quality healthcare management efficiencies to a national client base, while at the same time providing compassionate care oversight of the medical needs of the members we serve.
Although ICM will appropriately promote procedures to control our clients’ health care costs, we will always consider the medical needs of the patient when applying plan benefits and limitations. Our procedures and policies are proactive and non-adversarial.
ICM will always seek to provide a working environment where employees are respected, recognized and treated with fairness. It will also create an environment where their employees can be professionally challenged, empowered in aspects of their work and given an opportunity to excel and advance.