ICM was founded 32 years ago on the basic principles of promoting patient advocacy and quality care in the self-funded arena. Each and every one of our employees (both clinical and administrative) is committed to promoting optimal care for the various populations we oversee. To a person, we have gravitated to a company that has always, and will always, stay true to its core value of never compromising members’ care. We are a company comprised of individuals who keep our promises to members, clients and business partners alike.
Our staff has a “Purity of Purpose”; the drive to deliver the best medical management services in the industry. This capability, delivered by our world-class team of clinicians and administrative staff, simultaneously promotes delivery of the best care at the most appropriate cost. Our organizational design ensures that medically necessary services are delivered to our clients in a comprehensive, compassionate, and integrated fashion. This is all done with the oversight of a Board Certified Physician.
ICM’s operating team is the strength of our company. We have vast experience and superior technologies, both of which allow us to manage complex health conditions in the most timely, cost effective, and ethical manner. We simultaneously balance the patient’s medical requirements with the cost risks that our clients face; as our founders stated many years back, “quality care is cost effective”. Our case managers work in a consultative fashion with patients, caregivers, families, and providers while working within the scope of the health plan benefit design.