Privacy Policy
Last updated: Feb 16, 2026 4:07 PM
Questions or Concerns? Please contact us.
We take our privacy obligations seriously and maintain policies and safeguards designed to comply with applicable HIPAA and HITECH requirements. Information we receive is used and disclosed only as permitted by law and for authorized purposes.
By using our web site, you consent to ICM’s collection and use of the information you send. You understand that information transmitted over public networks may be accessed by third parties, and ICM will not be liable for any such unauthorized disclosure. Further, you understand that ICM may, at its discretion, use third-party service providers to administer web servers and to store such information on back-up disks, and that a service provider may without ICM’s knowledge permit an unauthorized third party to do so on its behalf.
By providing your phone number to Innovative Care Management, Inc., you agree and acknowledge that Innovative Care Management, Inc. may send text messages to your wireless phone number for any purpose. Message and data rates may apply.
We will only send one SMS as a reply to you, and you will be able to Opt-out by replying “STOP”.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We value your privacy very highly. Please read this Privacy Policy carefully before using the www.innovativecare.com Website (the “Website”) operated by Innovative Care Management, a(n) Corporation formed in Oregon, United States (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect and store
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information - Name
Specific piece of information
Name
How we use this information
- Providing customer service
Identifying information - Phone number
Specific piece of information
Phone number
How we use this information
- Providing customer service
Identifying information - Email address
Specific piece of information
Email address
How we use this information
- Providing customer service
With whom we share your personal information
Sale of your information
We do not sell your personal information.
Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies are generally used to allow websites to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with websites or with advertisements. This Website does not set cookies.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
The rights of Nevada residents
The right to opt out of sales of your personal information.
Applies To
Residents of Nevada
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Jessie Harris
Compliance and Quality Officer
privacy@innovativecare.com
503-654-9447
Innovative Care Management, Inc. PO BOX 22386 Portland, OR 97269
United States
www.innovativecare.com
We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.
Third-party websites
Do Not Track
Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Questions
If you have any questions about this Privacy Policy, please contact us at privacy@innovativecare.com.