Welcome to Innovative Care Management.
In this section, you will learn how Innovative Care Management
works with your benefit plan to enable you to receive the highest
quality medical care. Central to our philosophy is "patient
advocacy" and excellent customer care, which means that through
all of our programs, we take every step necessary to make sure
that patients receive the most appropriate treatment, whatever
their condition may be. So feel free to look around to learn more
about our company, our programs, and find answers to the questions
you may have.
As the provider of medical management services, Innovative Care Management (ICM) honors your rights and responsibilities as a plan participant. Please see your health plan document for complete information on your benefits and eligibility as well as your rights and responsibilities. For more information, you may contact your health plan sponsor or benefits department as identified on your plan ID card.
