As an added service, ICM provides our clients a comprehensive Quarterly Management report that documents all services provided to the client's employees. This detailed, extensive report is easy to read and understand, with simple language and graphical aids to help access useful information quickly. Additionally, ICM provides real time status reports regarding any significant medical situations. The following section descriptions briefly explain the information provided in our report, and for more detailed information on our reports, simply contact our sales department at 1-800-862-3338.

Section I - Analysis Report

This section is a written summary of the activity and savings for each of our programs, highlighting healthcare utilization, trends, and cost savings for both the quarter and year-to-date.


Section II - Graphical Summary

In this section, a number of graphs and charts are provided for easy comparison of a variety of information from utilization to cost savings in each of our programs.


Section III - Case Management Detail

This section provides a narrative summary of intervention and provides status reports on those members who are currently in the Case Management program. Cases are presented by number, protecting the confidentiality rights of members. Savings on each case are indicated per quarter, year-to-date, and as case totals.


Section IV - Pharmacy Review Detail

This section provides a narrative summary of the utilization, medical problems, and actions taken for each member currently being monitored for high pharmacy utilization. Cases are presented by number, protecting the confidentiality rights of members. Savings on each case are indicated per quarter and year-to-date.


Section V - Disease Management Report

This section charts the number of opened, closed, and current cases in the Disease Management program, categorized by disease.


Section VI - Large Claims Report

This section summarizes all patients who have accumulated claims in excess of a predetermined amount during a benefit year. The report provides a description of the patient's diagnoses, a summary of procedures, the prognosis if available, a clinical estimate of the patient's likelihood for generating more claims, and the patient's case status (i.e. Open to Case Management, Episodic Case, Screened for Case Management).