Services

At Innovative Care Management, our programs seek to protect a Self Funded program's financial risk by providing timely professional medical management and oversight.

How we work

Identify Early identification of care needs is a huge differentiator for Innovative Care Management. By focusing our efforts on clinical triggers, we engage with our members and their providers several weeks prior to our competition.
Manage Central to our philosophy is "patient advocacy" and exceptional customer care. Throughout all of our programs, we take every step necessary to make sure that patients receive the most appropriate treatment on a timely basis, whatever their condition may be.
Mitigate Quality clinical outcomes and financial savings are not mutually exclusive; to the contrary, Quality Care is Cost Effective. By promoting facilities, providers, and drugs with the best evidence-based outcomes, our team can impartially educate the member and family as to their options.
Report Our proprietary Medical Management platform, iCare, allows for customized reporting on various metrics within our population. Furthermore, our enhanced ability to capture and report on clinical status promotes better performance by other parties to the member’s plan.

Quick links

For Doctors and Hospitals

Online Preauthorization

Preauthorization request

New Business

Contact Marketing and Sales

Contact

PO BOX 22386
Portland, OR 97269

Toll Free: 800-862-3338
Portland Area: 503-654-9447
Fax: 503-654-8570

Hours of operation:
7:00am to 5:00pm, Pacific Time

Elevator Pitch

Learn about ICM in 2 sentences

As more benefit plans migrate to a fully or partially self-funded design, the plans are understandably looking for clinical expertise in managing their populations. We at ICM are hired by these self funded employers to work as an unbiased and objective Medical Management team on behalf of their plan to mitigate clinical and financial outcomes.

Home About Careers Privacy

Notice to Plan Participants:

Innovative Care Management (ICM) is your provider of medical management services and honors your rights and responsibilities as a plan participant. Please see your health plan document for complete information on your benefits and eligibility as well as your rights and responsibilities. For more information, you may contact your health plan sponsor or benefits department as identified on your plan ID card.