At Innovative Care Management, we are passionate about providing exceptional Medical Management services on behalf of our members, Plans, and Business Partners.
Technology, Tools, & Scale
Forward thinking tools built by technology and healthcare experts give ICM the competitive advantage.
Healthy Mother Baby
Our nurses help expectant mothers with counseling, free education materials, and health screenings. We want your experience to be wonderful.
Identify | Manage | Mitigate | Report
Our step-by-step approach saves time, money, and helps our members get better, faster.
Founded in 1990 by industry pioneers, Sherry Chenell and Kris Hallock, co-owners and executive managers, Innovative Care Management has over 20 years of experience in providing the highest quality service in the Medical Management community. Ranked “Best in Class” by an international consulting firm, we are a URAC accredited healthcare management company specializing in working with self-insured employers, Taft Hartley trusts, and various Tribal entities. Our current client base is nationwide and our technology easily allows us to partner with TPAs throughout the United States.
PreauthorizationOnline Preauthorization Request
You can also call
To submit a preauthorization request over the phone, please call the direct line at: 800-862-3338.
Eighteen Oregon employers are being recognized this week as pacesetters in adopting flexible work policies that give their employees more say in how, when and where they work. The policies…
For the second year in a row, ICM has been awarded the Alfred P. Sloan Award for Excellence in Workplace Effectiveness and Flexibility. We’re very proud of the environment we’ve…
For the eleventh year, ICM has received URAC accreditation. Accreditation is an evaluative, rigorous, transparent, and comprehensive process in which a health care organization undergoes an examination of its systems,…
ICM’s Process – How we work